Building Resilient Partnerships with Arkestro’s Supplier Consulting Group

Buyers have always relied on suppliers for continuity, scalability, and product quality. But in the post-pandemic era, that reliance is more pronounced than ever. In the modern age of procurement, suppliers are the true backbone of the industry, playing an essential role at every stage of the supply chain.

Supply chain vulnerabilities still abound in 2025, and this volatile state of affairs makes the buyer/supplier relationship even more critical for all stakeholders. Suppliers need buyers. Likewise, buyers rely on suppliers to improve everything from cost competitiveness and innovation to operational efficiency.

Arkestro’s Supplier Consulting Group helps suppliers and buyers strengthen these vital relationships, enabling buyers to create the best events and suppliers to gain revenue.

Meet Arkestro’s Supplier Consulting Group

At Arkestro, our mission is to foster stronger buyer/supplier partnerships by creating seamless, collaborative processes that benefit all. That’s why we created our Supplier Consulting Group — a dedicated team that works closely with suppliers to ensure they have the insights, tools, and support needed to thrive.

Our Supplier Consulting Group offers services that unlock greater transparency, fair opportunities, and unprecedented growth potential.

Here’s a look at some of our offerings:

• Supplier Consulting: Tailored guidance to optimize supplier relationships and strategies.
• Supplier Onboarding: Seamless integration to ensure new suppliers are platform-ready.
• Supplier Application Enablement: Step-by-step support for efficient application usage.
• Supplier Communications/Notifications: Timely updates and clear communication for streamlined collaboration with buyers.
• Supplier Management Transition: Expert-led assistance to ensure smooth changes in supplier management.
• Supplier Enablement Training: Comprehensive training to empower suppliers with key tools and processes.
• Documentation/Best Practices: Detailed resources for mastering RFQs, bids, and buyer communication.
• Demos/Training for New Suppliers: Interactive sessions to ensure new suppliers hit the ground running.
• Strategic Event Communication: Proactive messaging for critical milestones and events.

Adapting to Change: Why Today’s Suppliers Need Strategic Support

In the past, many suppliers enjoyed long-term, stable relationships with clients, basking in the luxury of predictable, consistent business. But now the game has changed. Today’s companies are far more cost-conscious, scrutinizing budgets and tracking every dollar spent. This shift means suppliers are navigating a completely new terrain — one that’s increasingly competitive and challenging.

Here are some of the factors driving the need for supplier consulting today:

Tighter Budgets

Pricing and value are more critical than ever. According to The Hackett Group, cost reduction is the top priority for procurement executives, beating out challenges like supply chain continuity and inflation. As a result, even big businesses that once paid little attention to procurement inefficiencies are cracking down. Suppliers who once set prices with minimal pushback are under pressure to tighten budgets.

But rather than cutting staff, companies are looking to procurement to save money. When a single event can save a company millions, the realization hits. Overspending has been the norm — and those days are now over. It’s time for suppliers to adapt to price-sensitive buyers who demand more for less.

Rapidly Evolving Technologies

Procurement was once dominated by longstanding relationships and informal agreements. Now, those outdated practices are being reshaped by digital tools. Experts predict that Gen AI has the potential to boost procurement productivity by 54% and reduce procurement costs by 47%. In short, the old mentality no longer works — suppliers must embrace new platforms and systems that bring greater transparency and efficiency.

Still, many suppliers resist change, fearing that emerging technologies will pit suppliers against buyers and erode relationships they’ve spent years building. Thankfully, the reality is that innovative platforms help suppliers and buyers get more business. By offering dynamic feedback, it allows suppliers to remain competitive while also helping buyers secure better deals.

Poor Communication Practices

Many suppliers grapple with slow responses and dismissive tones from buyers. Smaller suppliers, often dependent on a single client, are treated with little empathy. These poor communication practices lead to damaged relationships that deter suppliers from future engagements. In short, when communication suffers, everyone loses.

Suppliers need to feel valued, not desperate. Quick, efficient, and positive interactions lead to long-term partnerships that help businesses navigate today’s procurement challenges together.

Fortunately, predictive procurement platforms, like Arkestro, are fostering better communication and emphasizing collaboration, enabling suppliers and buyers to both come out on top. According to one study, 60% of businesses say predictive AI tools helped improve collaboration across departments.

Arkestro’s Commitment to Supplier Excellence

When you work with Arkestro Supplier Consulting Group, you gain direct access to a team of experts committed to your success. From detailed quick-start guides to 24/7 support, we ensure you have the tools to navigate our platform confidently.

Personalized Support

Our support goes well beyond email communication. You’ll get our direct phone number and access to our team whenever you need us most. Whether it’s an early-morning call or late-night meeting, our team is flexible and global, spanning time zones across Europe, Asia, and beyond. We offer scheduled training sessions, demos, walkthroughs, and more.

Together, we’ll develop a comprehensive plan to help you strengthen and rethink supplier relationships. We’ll help you create milestones, deadlines, and actionable steps that foster better partnerships.

Leading with Empathy

We understand the modern challenges suppliers face: skepticism about another new platform, struggles to keep up with technological change, and frustration about slow or condescending communication with buyers.

It’s a brave new world of procurement, and we’re here to walk with you through it. We believe in a gradual, sustainable approach where you can confidently leverage our platform to improve relationships with buyers, participate in more efficient bids, and increase your competitive edge.

Reach Your Full Supplier Potential Today

Arkestro’s Supplier Consulting Group is designed to help you grow your business and achieve your goals. When coupled with expert support and extensive resources, our predictive procurement platform offers everything you need to expand your customer base, enhance your product offerings, or improve your bottom line.

Here’s what our customers have to say about their experience with Arkesto and our Supplier Consulting Group:

• “Other platforms we have used like to overly complicate things, but Arkestro made it very easy to upload quotes and complete a submission.”
• “I can’t tell you how many times we have used procurement platforms for other customers’ events and the bid just completely fell apart because their system simply didn’t work well. This was the first time we have been able to participate in an RFP this size on a system like this and have no complications.”
• “I wish every single one of the bids we participate in was run on your platform.”

Ready to thrive with the help of our Supplier Consulting Group? Get in touch today to see how we can help drive better outcomes, faster, and at scale.