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Director of Machine Learning Services

Locations

  • Remote
  • Pacific Northwest (Seattle Preferred)
  • Southern California / Arizona
  • Rocky Mountain (Denver Preferred)
  • Central Region (Illinois / Minnesota)
  • Texas
  • Southeast (Atlanta Preferred)
  • Northeast (New York / Boston)

About this Role

Arkestro is the only Predictive Procurement Orchestration platform built to deliver predictable cost savings on autopilot. Arkestro is at an exciting stage of growth. Our Data Services Manager role is a critical team member within our Data Team, working side-by-side with our Services team and our customers to connect their existing procurement systems and spend data to our Procurement Data Lake. The Data Services Manager will be responsible for managing data transfer, onboarding, storage and all associated fast time-to-value data products built on top of this data. This role will require that you become an expert on how to speak to customers about the value data drives in all aspects of their spend through their existing procurement platforms such as Ariba, SAP, and Coupa to support the automated procurement processes of the Arkestro platform. In this role, you will work closely with our internal product, machine learning and development teams to architect solutions to enable a customer to achieve the effectiveness and efficiency provided by Arkestro’s predictive platform. In addition, you will be one of the founding members of the services side of the Data Team and therefore have an opportunity to grow and mentor the team.


Responsibilities

  • Manage successful delivery of implementation data projects
  • Manage customer expectations and work with Arkestro / Customer project managers to meet project timeline and quality obligations
  • Manage and mentor other Arkestro Data teammates and outside Partners to successfully deliver data product solutions
  • Act as the primary point of contact for customers’ IT, Analytics, Finance, and Operations functions and their executive sponsors around their data
  • Work well in both individual and team settings both on and off client site
  • Detect, diagnose, and resolve customer data quality issues in reporting and machine learning
  • Proactively identify and implement process improvements. Be willing to challenge the status quo with new ideas and solutions
  • Work closely with customers’ data and analytics team members in setting requirements for Arkestro to utilize customer data warehouses
  • Manage product requirements given to the rest of the product team around Data solutions.

Necessary Qualifications

  • 5+ years of overall experience managing technical engagements with customers
  • Experience with a project management tool like Asana
  • 2+ years of communicating with customer around a SaaS product
  • Experience managing and mentoring analyst teams
  • Proven experience deriving real world dollar value from technical solutions
  • Hands-on experience with customer data in Excel
  • Familiarity with AWS or other cloud host stack
  • Strong understanding of web technologies
  • Strong written and verbal communication skills

Preferred Qualifications

  • Data Analytics Programming Language Experience – Python, R
  • Data Studio experience – Dataiku, DataRobot, Databricks, Tableau, PowerBI
  • Experience with one or more Finance and Procurement functional areas (e.g. Procure to Order, Procure to Pay, Expenses, Accounts Payable)
  • ERP Domain Knowledge – SAP / PeopleSoft / ORACLE
  • Proficient with SQL and fundamental relational database concepts

To apply for this position, please email your resume and cover letter to Eric Buras at [email protected]

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Rob DeSantis

Founder

As a former co-founder of Ariba running sales, Rob has deep expertise in the procurement space, having helped propel Ariba from zero to $250 million in revenue in four years and IPO of the year in 1999 before its acquisition by SAP a decade later. In addition to co-founding Ariba, Rob was also an early angel investor and board member of LinkedIn, the world’s largest professional online network.

More recently, Rob served as an investor and advisor to a small portfolio of companies including Bloom Energy, AEye, Inc., HiQ Labs, Agiloft, USEND and more. He is also a co-founder of Dibbs Technology and TrueParity. Rob holds a BSME from the University of Rhode Island.

Marty Meyer

Chief Financial Officer

A trusted partner and advisor on the executive team, Marty has a unique background having been the CFO of nine venture backed technology companies. Marty has raised over $300M in venture funding and has closed six strategic M&A transactions with a combined value of over $1B. Marty has deep domain expertise in ecommerce, consumer internet, networking, data security, data privacy, media technology and enterprise software industries. Marty is especially experienced in the finance and operations activities of SaaS companies and is driven by data and metrics to help create outstanding customer experiences and drive efficient growth.

Neil Lustig

President and Chief Operating Officer

Neil is a seasoned executive with over 30 years of experience leading and building teams in Tech. Neil brings insights from a variety of market spaces and company sizes. Most recently Neil was the CEO of GAN Integrity, an innovative SaaS Compliance technology company serving enterprise customers in North America and Europe. Before that Neil was the CEO of Sailthru, a leader in ML driven personalized multi-channel marketing communications for media and e-commerce markets. Prior to that Neil was the CEO of Vendavo, the leader in B2B price optimization and management for large enterprises. Before Vendavo, Neil led the commercial team at Ariba, the market pioneer that defined and created the eProcurement space. Neil served as the GM of Ariba Europe and subsequently the GM of Ariba North America. Neil started his career at IBM where he spent sixteen years, initially as a software developer, and then twelve years in a variety of Sales and Marketing roles

 

Neil has a BS in Computer Science and Applied Mathematics from SUNY Albany. He is a native New Yorker, Brooklyn born, and still resides with his wife and three children in New York City.

Bonnie Adams

Director of People Operations

Bonnie is a People Operations and HR veteran, with over a decade of experience establishing successful people and culture functions for early to mid-stage tech startups going through high growth phases. She has a passion for supporting and creating inclusive and collaborative work environments and is well-versed in driving positive changes in her organizations as a trusted leader. Prior to joining Arkestro Bonnie worked as the People & Culture Coordinator for Ionic Security, helping them scale from 5 to over 200 employees in addition to a $120M funding round. Most recently she was the Head of People & Culture for blockchain innovator Storj Labs and was the Director of Human Resources at PrizePicks, the largest independently owned Daily Fantasy Sports platform in North America.

Arym Diamond

Chief Revenue Officer

Arym Diamond joined Arkestro in January 2022 bringing over 20 years of experience in the enterprise software and consultancy industry.  He is responsible for the worldwide go-to-market revenue strategy. Prior to Arkestro, Arym was Chief Revenue Officer at CalAmp focused on Telematics and Logistics. He also served as the area vice president of North American Sales within the Salesforce.com Enterprise Business unit for Einstein Analytics & AI, where analytics and machine learning were re-imagined for the front office.  Prior to that, he spent over 10 years at Oracle in various sales positions. Arym holds an MBA from the University of Southern California Marshall School of Business, and an undergraduate degree from California State University.

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